Privacy Policy

Introduction

Glistening Meadow ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glistening-meadow.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a contact or booking form on our website
• Send us an email enquiry
• Request a quote for our services
• Enter into a service agreement with us

The personal information we collect may include:

• Name
• Email address
• Property address (for service delivery)
• Any additional information you choose to provide in messages

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to the site, and information about how you interact with the site.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and communicate with you
• Provide quotes and arrange consultations
• Deliver garden care services you have requested
• Send administrative information such as appointment confirmations
• Improve our website and services
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We may share information with:

• Service providers who help us deliver our services
• Professional advisors such as accountants or legal counsel
• Government authorities if required by law

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For service-related records, we typically retain information for six years after the end of our business relationship.

Your Rights

Under UK data protection law, you have rights including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Cookies

We use cookies to enhance your experience on our website. For detailed information about the cookies we use and the purposes for which we use them, please see our Cookies Policy.

Security

We implement appropriate technical and organisational security measures to protect your personal information against accidental loss, unauthorised access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Glistening Meadow
47 Meadowbrook Lane
Guildford, Surrey GU2 7PJ
Email: [email protected]